ConvertriX

Retail & Commerce

Software for Retailers, Distributors and Online Sellers

ConvertriX builds software for retail and commerce businesses in India: GST billing at the counter, inventory across stores and godowns, ecommerce websites, delivery apps and catalogues ready for ONDC and marketplaces. Stock, orders and invoices stay in one system, so what you sell online and in store always matches what you have.

Talk to us about your retail & commerce project

Overview

Technology for retail & commerce

A typical Indian retailer now sells in three or four places at once. There is the counter, a WhatsApp number regulars order from, perhaps a website, and one or more marketplaces. Each channel tends to bring its own stock list, so an item sells out in the shop while it is still live online, and the owner finds out only when a customer complains. Add GST invoicing, batch and expiry tracking, and supplier credit, and the back office quickly becomes the bottleneck.

Our billing software handles the counter first: fast barcode billing, GST-compliant invoices with HSN codes and the right tax split, discounts and schemes, credit customers, and returns. Inventory updates with every sale and purchase across branches and godowns, with reorder levels, batch and expiry tracking for FMCG and pharmacy-style stock, and transfer notes between locations. Sales and tax summaries export cleanly for your accountant or into Tally, which makes GSTR-1 and GSTR-3B preparation far less painful.

Online selling then plugs into the same stock. We build ecommerce stores with UPI and card payments, pincode-based delivery rules and shipping integrations, and delivery apps for grocery, food and local retail that need riders and time slots. For sellers interested in the Open Network for Digital Commerce, we prepare structured catalogues and integrate through a seller-side network participant, so your products can be discovered by buyer apps on ONDC without a separate inventory to maintain. Marketing then brings people in, with Google Shopping, Meta catalogue ads and WhatsApp campaigns tied to real orders.

Challenges

Problems we hear most often

  • Stock does not match across channels

    Separate stock lists for the shop, website and marketplaces cause overselling, cancelled orders and dead stock nobody noticed.

  • GST billing and returns take effort

    Wrong HSN codes, tax splits and unrecorded credit notes make monthly returns slow and leave mismatches to fix later.

  • Branches run as separate shops

    Without a shared system, owners cannot see stock, sales and cash for each branch until someone sends a report at day end.

  • Going online feels like a second business

    Setting up an ecommerce store, payments, delivery and ONDC listings often means duplicate data entry and new tools for staff to learn.

FAQ

Retail & Commerce: common questions

Does the billing software produce GST-compliant invoices?

Yes. Invoices carry your GSTIN, the customer's GSTIN for B2B sales, HSN or SAC codes, and the correct CGST, SGST or IGST split based on place of supply. Credit notes and returns are recorded properly, and sales summaries export in a format your accountant can use for GSTR-1 and GSTR-3B or import into Tally. Where e-invoicing applies to your turnover, we can integrate it.

Can you help us sell on ONDC?

Yes, we can prepare your business for it. Sellers join ONDC through a seller-side network participant, so we structure your catalogue with proper categories, images and attributes, and connect your inventory and orders to the participant you choose. Your stock then stays in sync between the shop, your own store and ONDC buyer apps, without a separate list to update.

Will online orders and shop sales share the same stock?

Yes, that is the point of connecting them. Every sale at the counter, on your website, on a marketplace or through a delivery app reduces the same stock figure, and purchases increase it. Items that run low trigger reorder alerts, and products that are out of stock can hide automatically from online channels so you stop taking orders you cannot fulfil.

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Software and marketing for retail & commerce

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