Retail & Commerce
Software for Retailers, Distributors and Online Sellers
ConvertriX builds software for retail and commerce businesses in India: GST billing at the counter, inventory across stores and godowns, ecommerce websites, delivery apps and catalogues ready for ONDC and marketplaces. Stock, orders and invoices stay in one system, so what you sell online and in store always matches what you have.
Talk to us about your retail & commerce projectOverview
Technology for retail & commerce
A typical Indian retailer now sells in three or four places at once. There is the counter, a WhatsApp number regulars order from, perhaps a website, and one or more marketplaces. Each channel tends to bring its own stock list, so an item sells out in the shop while it is still live online, and the owner finds out only when a customer complains. Add GST invoicing, batch and expiry tracking, and supplier credit, and the back office quickly becomes the bottleneck.
Our billing software handles the counter first: fast barcode billing, GST-compliant invoices with HSN codes and the right tax split, discounts and schemes, credit customers, and returns. Inventory updates with every sale and purchase across branches and godowns, with reorder levels, batch and expiry tracking for FMCG and pharmacy-style stock, and transfer notes between locations. Sales and tax summaries export cleanly for your accountant or into Tally, which makes GSTR-1 and GSTR-3B preparation far less painful.
Online selling then plugs into the same stock. We build ecommerce stores with UPI and card payments, pincode-based delivery rules and shipping integrations, and delivery apps for grocery, food and local retail that need riders and time slots. For sellers interested in the Open Network for Digital Commerce, we prepare structured catalogues and integrate through a seller-side network participant, so your products can be discovered by buyer apps on ONDC without a separate inventory to maintain. Marketing then brings people in, with Google Shopping, Meta catalogue ads and WhatsApp campaigns tied to real orders.
Challenges
Problems we hear most often
Stock does not match across channels
Separate stock lists for the shop, website and marketplaces cause overselling, cancelled orders and dead stock nobody noticed.
GST billing and returns take effort
Wrong HSN codes, tax splits and unrecorded credit notes make monthly returns slow and leave mismatches to fix later.
Branches run as separate shops
Without a shared system, owners cannot see stock, sales and cash for each branch until someone sends a report at day end.
Going online feels like a second business
Setting up an ecommerce store, payments, delivery and ONDC listings often means duplicate data entry and new tools for staff to learn.
Solutions
What we build and run for you
GST billing and inventory
Counter billing with barcodes, GST invoices, multi-store stock, purchase entries, batch and expiry tracking, and Tally-friendly exports.
Ecommerce store development
A fast online store with UPI and card payments, pincode delivery rules, shipping integrations and stock synced to your billing system.
Ecommerce and delivery apps
Customer ordering apps with time slots and a rider app for local delivery, built for grocery, food and neighbourhood retail.
Marketplace and ONDC integration
Catalogue, order and inventory connections to marketplaces, payment gateways, logistics partners and ONDC seller-side platforms.
Shopping ads and campaigns
Google Shopping and Meta catalogue ads, plus WhatsApp offers to past customers, measured against orders rather than impressions.
Related
Products and services for this sector
Ecommerce Development
Online stores with UPI checkout, COD controls and GST invoices
Ecommerce & Delivery Apps
Ordering and delivery apps with customer, rider and admin sides
API & Third-party Integration
Connect Tally, Zoho, payments and logistics so data moves on its own
Google Ads (PPC) Management
Search and Performance Max campaigns built on tracking you can trust
Email & WhatsApp Marketing
Opt-in email and WhatsApp campaigns that land and get replies
FAQ
Retail & Commerce: common questions
Does the billing software produce GST-compliant invoices?
Yes. Invoices carry your GSTIN, the customer's GSTIN for B2B sales, HSN or SAC codes, and the correct CGST, SGST or IGST split based on place of supply. Credit notes and returns are recorded properly, and sales summaries export in a format your accountant can use for GSTR-1 and GSTR-3B or import into Tally. Where e-invoicing applies to your turnover, we can integrate it.
Can you help us sell on ONDC?
Yes, we can prepare your business for it. Sellers join ONDC through a seller-side network participant, so we structure your catalogue with proper categories, images and attributes, and connect your inventory and orders to the participant you choose. Your stock then stays in sync between the shop, your own store and ONDC buyer apps, without a separate list to update.
Will online orders and shop sales share the same stock?
Yes, that is the point of connecting them. Every sale at the counter, on your website, on a marketplace or through a delivery app reduces the same stock figure, and purchases increase it. Items that run low trigger reorder alerts, and products that are out of stock can hide automatically from online channels so you stop taking orders you cannot fulfil.
Free quote
Software and marketing for retail & commerce
Share a few details and get a fixed-scope quote within one working day. Prefer to talk? Call or WhatsApp us.