Surveillance Software

In most cases, yes. The software connects over ONVIF and RTSP, the open standards supported by most current IP cameras and network video recorders, so mixed brands can run on one console. Older analogue cameras usually work through the DVR or NVR they already record to, provided that recorder exposes a network stream. During scoping we test a sample of your actual devices rather than assume compatibility, and we tell you plainly if any unit needs a firmware update or replacement.

No. We do not build facial recognition or identification of members of the public into this product. The system focuses on monitoring, motion and event detection, camera health, controlled access to footage and retention. Identifying individuals from video raises serious privacy and legal questions, and most businesses get the security outcomes they need without it. If you have a specific operational requirement, we discuss it openly during scoping, including whether it is appropriate at all.

Footage that shows identifiable people is personal data under the Digital Personal Data Protection Act, 2023, so the organisation recording it carries obligations. In practice that means telling people they are being recorded, using footage only for the stated purpose, restricting who can access it, keeping it no longer than needed and protecting it against misuse. The software supports this with role-based access, audit logs and automatic retention. Your legal adviser should confirm how the Act and its rules apply to your situation.

Yes. Cameras from every location appear in one dashboard, grouped by site and zone, and authorised users can view live video, play back recordings and receive alerts on a phone. Access is scoped by role, so a branch manager sees only their branch while the security head sees everything. Bandwidth matters for remote viewing, so we plan stream quality and recording location per site, keeping recording local where links are weak and streaming lower-resolution feeds to the central console.

Surveillance software is quoted after scoping rather than from a price list. The main drivers are the number of cameras and sites, whether recording stays on existing NVRs or moves to central storage, the alert rules and integrations you need, and whether you want cloud, on-premise or hybrid hosting. We send a fixed quote for the build, with any recurring hosting or support costs listed separately so you can see exactly what repeats each year.